Carefully review your shipping and billing information for accuracy before submitting your order.
Pa Global Holdings Company is totally committed to 100% customer satisfaction.
IMPORTANT NOTICE CONCERNING REFUNDS: As soon as you return your item to us and it's received into our system, we will expeditiously send a refund request back to your credit/debit card.
We do not refund shipping or freight charges on any orders or returns.
GENERAL RETURN POLICY: Most products sold by PaGlobalHoldings.com qualify for free exchange or replacement within 30 days from the date your order ships. The product must be in its original condition, unused and in its original packaging.
If you would like assistance in returning an item, please contact our customer service department by emailing us at CustomerService@PaGlobalHoldings.com. We will be happy to walk you through the return process.
CLEARANCE ITEMS: Clearance items are not eligible for returns. Please contact our Customer Service Department by emailing us at CustomerService@PaGlobalHoldings.com to assist you.
RETURN PACKAGING We need the original packaging to be intact. Returned items in marked or damaged boxes may be refused by the post office or our warehouse. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
EXCEPTIONS Some products do not qualify for a pre-paid return label because of their value. Please feel free to contact our Customer Service Department by emailing us at CustomerService@PaGlobalHoldings.com and we will be happy to assist you.
DEFECTIVE RETURNS Pa Global Holdings Company fully stands behind all our products. We will take care of any problems with merchandise that does not work as intended and work tirelessly until you are 100% satisfied. If the item you wish to return is inoperable, but has no apparent damage, it is considered defective. Handling this type of return will differ. Please email us at CustomerService@PaGlobalHoldings.com before trying to return defective merchandise.
DAMAGED RETURNS Damaged merchandise includes items that have been damaged in route. If a shipment arrives at your door with obvious shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please contact our Customer Service Department immediately. Save all packaging material and paperwork. If you attempt to return the merchandise without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.
UNDELIVERABLE AND REFUSED PACKAGES If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged a penalty that may include, but not limited to extra shipping charges. Please carefully review your order information before finalizing.